Legal
Terms of Use
Effective Date: August 1, 2026 -- Last Updated: August 12, 2026
Servfixy Inc. -- Houston, Texas -- legal@servfixy.com
SMS / Text Message Program Terms
By providing your mobile number and consenting to receive SMS from Servfixy, you agree to the following terms:
1. Acceptance of Terms
These Terms of Use ("Terms") are a binding agreement between you and Servfixy Inc. ("Servfixy," "we," "us") governing access to and use of the Servfixy website and platform. By accessing or using any Servfixy service, you confirm you are at least 18 years old and agree to these Terms.
2. About Servfixy
Servfixy Inc. is a Delaware corporation based in Houston, Texas, operating an AI-powered property maintenance management platform for Sun Belt multifamily communities. Our platform includes: an operations and dispatch dashboard for property coordinators, a technician mobile application, a collections delinquency management platform, a resident portal, and SMS notification services.
3. Permitted Use
You may use the Service only for lawful, property management-related purposes. You may not: use the Service for unlawful or fraudulent activity; attempt unauthorized access to any data or system; transmit harmful or disruptive content; reverse engineer the platform; impersonate Servfixy or any person; or use the platform for any purpose other than property maintenance operations.
4. SMS Communications -- Full Terms
Program and use case: The Servfixy SMS program operates under the Customer Care / Notifications use case. Messages are transactional and operational -- not promotional marketing. No marketing messages are sent via SMS.
Sending number: +1 (281) 603-9520. This number is registered under the A2P 10DLC framework with US wireless carriers.
Opt-in methods: (1) Online -- resident or staff enters their mobile number in the Servfixy resident portal and checks the SMS consent acknowledgment box; (2) Written -- signed paper consent form submitted to the property management office and logged in Servfixy; (3) Verbal -- verbal consent with property staff, documented within the Servfixy platform at the time of collection.
Opt-out: Reply STOP to any Servfixy message at any time. One confirmation is sent. No further messages will be sent until you reply START to re-enroll.
Help: Reply HELP to any Servfixy message, or email support@servfixy.com.
Message frequency: Varies based on active service requests -- typically 1 to 5 messages per work order.
Rates: Servfixy does not charge for SMS. Your wireless carrier's standard message and data rates may apply.
Data: Mobile numbers and SMS opt-in consent data are used only to deliver the communications described above. This data is never sold, shared, rented, or transferred to any third party, affiliate, partner, or lead generator for marketing or promotional purposes. See our Privacy Policy for full details.
5. Contact Forms
Form submissions on this website are processed by Formspree. By submitting a form, you consent to Servfixy using that information to respond to your inquiry and for related business communications.
6. Subscriptions and Billing
Platform access is subscription-based. Current pricing: Maintenance Platform at $10 per unit per month; Collections Platform at $5 per unit per month; Full Platform Bundle at $15 per unit per month. Pricing is based on active units under management. Servfixy may update pricing with 30 days written notice. Payments are processed by Stripe. No refunds are provided for partial billing periods. You may cancel at any time, effective at the end of the current period.
7. Intellectual Property
All content, software, methodologies (including the 5-Touch Communication Protocol, 3-Gate Turn Protocol, and S1-S4 Certification Ladder), and branding are the property of Servfixy Inc. You receive a limited, non-exclusive, non-transferable license to use the Service for internal property management operations during your subscription. No other rights are granted.
8. No Professional Advice
Content on this site is informational only and does not constitute legal, financial, or property management advice. All operational decisions are the sole responsibility of the property manager and owner.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, SERVFIXY DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
10. Limitation of Liability
Servfixy's total liability for any claim shall not exceed the fees paid in the three months preceding the claim, or $100 for website-only visitors. Servfixy is not liable for indirect, incidental, special, or consequential damages.
11. Governing Law
These Terms are governed by the laws of the State of Texas. Disputes shall be resolved by binding arbitration in Houston, Texas. You waive the right to participate in class actions.
12. Changes
We may update these Terms. For active subscribers, we will provide 14 days email notice of material changes. Continued use after any change constitutes acceptance.