Built for owners who want intelligence, not just reports.
The Owner Dashboard gives you a real-time view across your entire portfolio -- delinquency exposure, maintenance spend, asset health, turn performance, and how your residents are being served. All in one place, without waiting for a monthly report from your property manager.
Most property owners have no visibility into what their operations team is actually doing -- only what the property manager chooses to report.
You find out about delinquency exposure and maintenance problems after they become expensive. Your dashboard shows status -- nothing in between.
Techs self-report completion. No photo record, no checklist, no resident confirmation. If something goes wrong, you have no proof.
Water intrusion, HVAC failure, electrical issues -- incomplete documentation puts your NOI and legal standing at risk every day.
The Owner Dashboard pulls from all three modules -- Resident Success, Maintenance, and Collections -- so you see the full operational picture, and the resident experience behind it, without touching the coordinator workspace.
How quickly our Resident Success team responds to every resident request, by property and by request type -- so you know residents are being heard.
Satisfaction scores from resident follow-ups after every closed request, by property, with low scores flagged for review instead of buried.
Every case escalated to a property manager or regional lead, how long it took to resolve, and which ones are still open.
Portfolio delinquency balance, eviction pipeline, risk-scored case summary, and GPR benchmark -- updated every time your coordinator works a case.
Work order volume and completion rate by property, open ticket aging, asset health scores, and technician Fixy Score leaderboard.
Turn cost per door, days-to-ready by property, turn concentration by building and floor, and portfolio scheduling view.
Incident reports, insurance claims, inspection records, Tier escalation flags, and chronic unit tracking -- surface before they become liability.
12 operational reports, 12 financial reports, 12 risk reports -- on demand across your entire portfolio. No waiting for the PM to pull data.
AI-generated daily summary of your portfolio -- open tickets, delinquency movement, turn status, and risk flags -- every morning before your first call.
Owners have their own dashboard with read access. Our Resident Success team, your coordinators, and your techs work the operational workflow. You never need to touch the coordinator workspace to know what is happening.
Residents reach our coordinating team from their app -- work orders, neighbor complaints, grounds, community concerns. Your onsite staff never take those calls. You see response times, satisfaction, and escalations in your Owner Dashboard.
Your techs and coordinator work inside ops.servfixy.com. Every ticket is triaged, dispatched, documented through the 14-Point QA Checklist, and logged. When a resident vacates, the 3-Gate Turn Protocol runs in the same workflow. You see completion rates, aging, turn cost per door, and days-to-ready without calling anyone.
Your coordinator works inside collections.servfixy.com -- scoring cases, generating notices, tracking legal escalation. You see the portfolio summary and risk flags in your Owner Dashboard.
Before your first call of the day, the AI-generated Portfolio Morning Brief summarizes delinquency movement, open tickets, turn status, and risk flags across your entire portfolio.
We work with a select number of properties at a time to ensure every pilot is hands-on. Reach out and we will get back to you within 24 hours.
Tell us about your property and we will reach out to schedule a walkthrough.