Servfixy.
Built For Centralized Operations
Give leasing offices
back to selling.

Making your leasing office a Sales office. The operating layer for portfolios that have centralized -- or are centralizing -- collections, maintenance, and resident success, so onsite teams stop doing ops work and go back to touring, closing, and renewing.

Servfixy Ops -- Triage Queue
Life SafetyUnit 312 -- HVAC failure, 94F2 min ago
Tier 1Unit 107 -- Water intrusion18 min ago
Tier 2Unit 205 -- Dishwasher not draining1 hr ago
Tier 3Unit 418 -- Light bulb replacement3 hr ago
Collections Risk -- Active Cases12 High Risk
Unit 204 -- $3,240 balanceRisk 92
Unit 118 -- $1,890 balanceRisk 78
Unit 301 -- $940 balanceRisk 54
Unit 412 -- $420 balanceRisk 21
Built for centralized operatorsNationwide reachCollections + Maintenance + Resident SuccessLeasing offices, back to selling
The platform
Centralized without the right platform is just chaos, faster.

Whether you have already centralized or are planning to, collections, maintenance, and resident success are the three functions that decide whether centralization actually frees up your onsite teams. Servfixy connects them in one system.

Resident Success owns the conversation.
Maintenance owns the work.
Collections owns the balance.

Collections
collections.servfixy.com

AI-powered delinquency management -- risk scoring, automated notices, legal escalation, and portfolio analytics. No spreadsheets.

Maintenance
ops.servfixy.com

Servfixy manages the full Service Request lifecycle in one workflow, from AI triage and technician dispatch to diagnostics, QA closeout, make-ready scheduling, turn cost analytics, and the 3-Gate Turn Protocol, with every ticket documented.

The front door
Resident Success
Standalone or with Maintenance

A dedicated team answers every resident -- service requests, neighbor concerns, grounds, and community issues -- so your onsite staff never take those calls. Works with Servfixy Maintenance or your own technicians. Owners get reports.

Built by the operator
Built by the operator, for the operator.
28 yrs
Multifamily operator experience

28 years running multifamily portfolios -- collections, maintenance, and turns, the hard way -- before writing a line of code.

Access
Three ways in. One platform.

Residents, onsite teams, and owners each get the way in that matches their role.

In the resident app
For residents

Residents reach Resident Success from a feature in their own app. Our coordinating team picks it up from there.

Module portals
For onsite teams

Coordinators and property managers work delinquency in the Collections portal. Ops directors and coordinators run work orders, dispatch, and turns in the Operations dashboard.

CollectionsOperations
Reporting
For owners

Owners get reports across collections, maintenance, and resident success, without logging into anything.

Maintenance technician on site
Maintenance + Turns
Every work order. Every asset. Every technician. One system.
The 5-Touch Communication Protocol keeps residents informed. The S1-S4 Technician Ladder routes dispatch by certification. The 14-Point QA Checklist closes every ticket. When a resident vacates, the 3-Gate Turn Protocol activates in the same workflow.
Resident Success
A dedicated team for every resident request.
Our coordinating team owns the resident conversation -- work orders, neighbor complaints, grounds, and community concerns -- so your onsite staff never take those calls. It works with Servfixy Maintenance or your own technicians. Residents reach us from a feature in their app, and owners get reports. Your leasing office becomes a Sales office.
Resident Success coordinator connecting residents, technicians, scheduling, and messaging
Collections coordinator at desk
Collections
Stop managing delinquency in spreadsheets.
AI risk scoring on every case, automated notice generation by jurisdiction, and a legal escalation tracker that keeps your attorney pipeline visible. Connects to Yardi, AppFolio, and ResMan.
Multifamily apartment community aerial view
Multifamily -- our market.
Houston -- Dallas -- Austin -- Phoenix -- Atlanta
Why trust us
Built by operators. Not software engineers.

"The relationship between residents, maintenance technicians, property managers, and owners has historically been fragile -- not because of the people, but because of structural failures in how information flows between them. Servfixy fixes the structure."

James -- Co-founder and CEO, Servfixy Inc.
28 years multifamily operations
Servfixy founders
We got this.
Ready when you are
Stop managing the chaos.
Relax. We got this.

We work with a select number of properties at a time. Every pilot is hands-on. We will get back to you within 24 hours.

Schedule a demo
Get in touch
Schedule a demo

Tell us about your property and we will reach out to schedule a walkthrough.